At Stellar Shapes, we’re committed to ensuring your order arrives quickly, safely, and in perfect condition. Please review our shipping and delivery details below before placing your order.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package’s journey.
Shipping Options & Delivery Times
We proudly ship worldwide. Delivery times vary depending on your location and the shipping method selected at checkout.
Estimated Delivery Times:
- Domestic (within Canada/USA): 3-5 business days
- International Orders: 5-10 business days
Please note that these are estimated timelines — delays may occur due to customs clearance, weather, or high shipping demand.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size.
We occasionally offer free shipping promotions, which will be clearly stated on our website when available.
Order Tracking
Once your order has shipped, you’ll receive an email containing your tracking number and link to follow your delivery in real time.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and fees applied by your country’s customs department.
These charges are the responsibility of the customer and are not included in the product or shipping costs.
Delays or Lost Packages
While we work with trusted carriers to ensure reliable service, Stellar Shapes is not responsible for delays caused by customs, incorrect shipping information, or factors beyond our control.
If your package is delayed or appears lost, please contact us at [email protected], and we’ll assist you in resolving the issue promptly.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Orders shipped to an incorrect address provided by the customer cannot be refunded or replaced.
Contact Us
For any shipping or delivery inquiries, please reach out to our support team at: